Supply Chain Management

In the simplest terms, supply chain direction (SCM) lets an organization get the right goods and services to the place they're needed at the correct time, in the proper quantity and at an acceptable cost. Efficiently managing this process involves overseeing relationships with suppliers and customers, controlling inventory, forecasting demand and getting constant feedback on what'due south happening at every link in the chain.

The supply concatenation involves several elements:

Location. It'southward important to know where production facilities, stocking points and sourcing points are located; these determine the paths along which appurtenances will flow.

Production. An organization must decide what products to create at which plants, which suppliers will service those plants, which plants will supply specific distribution centers, and, sometimes, how appurtenances will get to the final customer. These decisions accept a big touch on revenue, costs and customer service.

Inventory. Each link in the supply concatenation has to keep a certain inventory of raw materials, parts, subassemblies and other goods on hand as a buffer confronting uncertainties and unpredictabilities. Shutting downwards an assembly plant because an expected parts shipment didn't go far is expensive. But inventory costs money too, and so it'due south of import to manage deployment strategies, make up one's mind efficient order quantities and reorder points, and set safety stock levels.

Transportation. How do materials, parts and products get from one link in the supply chain to the next? Choosing the best mode to send appurtenances ofttimes involves trading off the shipping price against the indirect cost of inventory. For example, shipping by air is generally fast and reliable. Shipping by sea or rails will probable be cheaper, peculiarly for bulky goods and large quantities, only slower and less reliable. And then if yous ship by bounding main or track, you have to plan further in accelerate and keep larger inventories than you lot practice if yous transport by air.

Managing the Concatenation

Once yous've determined all of the elements in the supply chain, how practice you manage the chain? At that place are three chief paths in the process:

Product flow includes the move of goods from a supplier to a customer, also as customer returns.

Data period involves transmitting orders and updating the condition of delivery.

Financial flow consists of credit terms, payments and payment schedules, plus consignment and title ownership.

Juggling these elements involves record-keeping, tracking and analysis by many departments. Supply chain software, especially large, integrated packages, combines many unlike technologies to requite a single view of supply chain data that can be shared with others.

SCM applications fall into 2 main categories: planning applications and execution applications. Planning applications decide the best way to road materials and the quantities of appurtenances needed at specific points. When such applications work well, they brand possible the "just-in-time" delivery of goods. Execution applications track financial data, the physical status and flow of goods, and ordering and commitment of materials.

A relatively new SCM option involves Web-based software with a browser interface. Several major Spider web sites now offering auctions and other electronic marketplaces for buying and selling goods and materials. Also, Web-based application service providers are now promising to provide part or all of the SCM services for companies that rent their services.

SCM is so big that it can be difficult to plan the deployment of such a organization. Just remember, a chain connects 1 link to the next, and an SCM implementation tin can proceed similarly. Each added link brings more than efficiencies. When all of the links are in place, and when the information, goods and finances are flowing properly, the benefits are enormous. This is truly a case in which the whole is greater than the sum of its parts.

Implementation of Supply Concatenation Management
Typical Functional Silos

Business Processes

Sales and marketing Technical Logistics Manufacturing Purchasing Finance and bookkeeping
Customer relationship management Account management Requirements definition Requirements definition Manufacturing strategy Sourcing strategy Customer profitability
Client service management Account assistants Technical service Performance specifications Coordinated execution Priority assessment Cost to serve
Demand management Demand planning Process requirements Network planning Capability planning Sourcing Trade-off analysis
Fulfillment Special orders Environmental requirements Distribution management Found direct Selected supplier(due south) Distribution cost
Manufacturing period management Packaging specifications Procedure stability Prioritization criteria Production planning Integrated supply Manufacturing cost
Procurement Gild booking Material specifications Inbound menses Integrated planning Supplier management Materials cost
Production development and commercialization Business plan Production design Movement requirements Process specifications Fabric specifications Inquiry and development price
Suppliers
Customers

Source: Adapted from the article "Supply Chain Management: What Does It involve?" in the Autumn 2001 issue of Supply Chain & Logistics Journal, by Douglas M. Lambert, a professor of marketing and logistics at The Ohio State University's Fisher Higher of Concern (www.infochain.org/quarterly/F01/Lambert.html).

Missing Links

Stories in this study:

  • Bad News Everywhere
  • Beyond Paper Clips
  • CIOs Catch On to SCM Standards
  • Case study: Unilever Crosses the Data Streams
  • Courtship the Dispossessed
  • Dirty Data
  • Just in Case
  • Kinks in The Chain
  • Other Challenges That Lie Ahead
  • Patching the Supply Chain Together
  • Supply Chain Management
  • Tech Cheque: Getting Demand Planning Correct
  • The Weakest Link
  • Tips for Success
  • Vendor Choices: Know the Differences
  • Your Crystal Ball
  • Covisint's Stalled Start
  • Data quality should be a boardroom effect
  • Gaining improve visibility
  • Cyberspace-based collaboration beats airport hassles
  • Managing the people supply
  • Perkins Takes Smart Approach to Online Parts Catalog
  • Supply chain dubiousness requires ameliorate IT tools
  • The cost-cutters
  • Tips from the field: Deploying demand forecasting

Copyright © 2001 IDG Communications, Inc.